Help & Support

How to use Undertow

Everything you need to get productive · a getting-started guide, the questions we hear most, and a glossary of every term used on the boards.

Getting Started

  1. 1. Create your account

    Sign up with email or Google. Email signups get a confirmation link · click it, then sign in. The free tier gives you recaps, calendars, and a limited snapshot; Undertow Pro ($99/mo, cancel anytime) unlocks real-time flow, the AI copilot, 0DTE, watchlist and position alerts.

  2. 2. Read the AM Brief first

    Every trading morning we publish an AI-generated brief covering regime, magnets, sector rotation, and a shortlist of tickers to watch. It auto-refreshes hourly while the market is open. Start there.

  3. 3. Scan the Trinity + Top Tech heatmaps

    Index Trinity shows SPX/SPY/QQQ side-by-side. Top Tech shows NVDA/MSFT/META/TSLA/AAPL/GOOGL/AVGO/AMD. Every card marks ◄ SPOT PRICE, the 👑 King node, and ◆ magnets, with a collapsible "How to read this heatmap" walkthrough.

  4. 4. Pull up any ticker

    Use the search icon in the header. Every ticker page has a live GEX/VEX board, unusual flow with BOT/SLD side and ET timestamps, catalysts, earnings context, and an AI "Read the Board" button that talks you through the setup.

  5. 5. Work the setup lanes

    Trade Ideas ranks setups by structure + flow + catalysts. 0DTE tracks SPX/SPY/QQQ/IWM live with ARMED → LIVE → FADING triggers. Squeeze Map surfaces heavy negative gamma above spot. Breakouts covers HOD breaks, opening-range breaks, VWAP reclaim/loss, RVOL surges and ATR expansion. Gap & Momentum catches news-driven runners.

  6. 6. Build your Watchlist

    Add any ticker on the Watchlist tab (eye icon). Undertow evaluates it continuously and returns a CALL / PUT / WAIT verdict with confidence, target, invalidation, and the structural reasons. Toggle alerts per ticker for big moves, whale flow, news, and setup changes.

  7. 7. Log positions and use the Exit Coach

    Add what you're holding on Positions. You get live P/L, DTE, VWAP / gamma-flip / magnet context, and a HOLD · TRIM · CUT · ROLL recommendation. The background watcher pushes an alert when structure or flow flips against you.

  8. 8. Ask Undertow anything

    The ASK button in the header opens the AI copilot. It's grounded in your live data · ask for whale flow on a ticker, why a board flipped, or a plan for the session. No made-up prices.

  9. 9. Turn on push alerts

    Add Undertow to your home screen on iOS/Android, then toggle the bell in the header. Alerts fire for regime changes, watchlist triggers, and your open positions. Tune them under Notifications.

  10. 10. Share your referral link

    Your Profile has a referral link. When someone signs up through it, you get $10 credited against your next invoice automatically.

Frequently Asked

Glossary

GEX (Gamma Exposure)

Total dealer gamma at a strike. Positive = mean-reverting/pinning. Negative = trending/accelerating.

VEX (Vanna Exposure)

How dealer hedging shifts when implied volatility changes. Drives moves around IV spikes and event resolutions.

King Node

The single strike with the highest absolute GEX · the strongest magnet on the board.

Magnet (M1↑ / M1↓)

Secondary GEX peaks above (↑) or below (↓) spot. Common rotation targets after the King resolves.

Fast Zone / Gamma Flip

Strike where net dealer gamma crosses zero. Price moves quickly and unpredictably through these levels.

RVOL

Relative Volume · today's volume vs the 20-day baseline at the same time of day. 3× = 3× normal.

UOA (Unusual Options Activity)

Contracts trading at 3×+ their average daily volume. Displayed with side (BOT/SLD) and EST timestamp.

0DTE

Zero Days To Expiry · options expiring today. Highest gamma sensitivity of any expiry.

Driving Expiration

The expiration doing the most work shaping current price action. Usually the near-dated chain with the biggest OI.

Composite Score

0.6 × Signal Score + 0.4 × Trade Quality. One number to rank setups at a glance.

R/R (Risk / Reward)

|target − entry| / |entry − invalidation|. 5:1 means you make $5 for every $1 risked.

Invalidation

The price where the setup is wrong. Close beyond this = exit.

Catalyst

News, earnings, insider prints, contracts, or filings tagged to a ticker. Feeds the AI brief and setup ranking.

MASSIVE

Our real-time options data provider. Powers every GEX/VEX board and live price stream.

Squeeze Map

Boards with heavy negative dealer gamma above spot · a break higher forces dealer chasing. Our highest-conviction call structure.

Verdict (CALL / PUT / WAIT)

The Watchlist engine's read on a ticker right now, with confidence, target, and invalidation. WAIT = no edge yet.

Exit Coach

Position-level guidance: HOLD, TRIM, CUT, or ROLL, based on live price vs structure, whale flow direction, and time decay.

BOT / SLD

Whether an unusual print hit the ask (BOT · aggressive buyer) or the bid (SLD · aggressive seller). Shown with the trade's ET timestamp.

Premium Skew

Call premium vs put premium traded on a ticker. The skew bar shows which side real money is paying up for.

Gap & Momentum

Lane for news-driven runners with extreme RVOL, even when the options structure is thin. Built to catch moves the GEX lanes gate out.

Contact

Bug reports, billing questions, feature requests, or just want to say hi · we read every message.

hello@getundertow.com

We typically reply within one trading day.